Creating a Client Account

Managing Your Client Account — SteelCore Studio

Managing Your Client Account

How to log in, view your bookings & codes, and manage your account with SteelCore Studio

Log into your account

  • On our scheduler, click Log In in the top-right corner.
  • You can log in whether the scheduler is embedded on our website or opened as a standalone page.
  • You can also log in using the Acuity Scheduling Client mobile app.

Log out of your account

  • On the scheduler, click your username in the top-right corner.
  • Select Logout.

Access your appointments & available codes

  • Log into your account from the scheduler.
  • Click your usernameAppointments to view your upcoming and past bookings.
  • Click your usernameManage Codes to view your active packages, gift certificates, or subscription codes.

Apply codes when booking

  • When booking, if you have eligible codes, you'll see them listed when you click the Package, gift, or coupon code field.
  • A link will appear to Review your redeemable codes, allowing you to choose one without typing it manually.

Booking while logged out

  • If you just booked and are still on the confirmation page, click Log In to assign the appointment to your account.
  • If you’ve left the page, contact us and we can assign the appointment to your account manually.

Using one account with multiple businesses

  • You can use the same login info with any business that uses Acuity and has client accounts enabled.
  • When logged in through our scheduler, you'll only see your appointments and codes with SteelCore Studio.

Reset your password

  • Go to our scheduler and click Log In.
  • Click Forgot your password? and follow the prompts.
  • Use the link sent to your email to reset your password.

Updating your username

It’s not possible to change the email (username) on an existing Acuity client account. To use a new email address, create a new account with that email.