Creating a Client Account
Managing Your Client Account
How to log in, view your bookings & codes, and manage your account with SteelCore Studio
Log In to Your AccountLog into your account
- On our scheduler, click Log In in the top-right corner.
- You can log in whether the scheduler is embedded on our website or opened as a standalone page.
- You can also log in using the Acuity Scheduling Client mobile app.
Log out of your account
- On the scheduler, click your username in the top-right corner.
- Select Logout.
Access your appointments & available codes
- Log into your account from the scheduler.
- Click your username → Appointments to view your upcoming and past bookings.
- Click your username → Manage Codes to view your active packages, gift certificates, or subscription codes.
Apply codes when booking
- When booking, if you have eligible codes, you'll see them listed when you click the Package, gift, or coupon code field.
- A link will appear to Review your redeemable codes, allowing you to choose one without typing it manually.
Booking while logged out
- If you just booked and are still on the confirmation page, click Log In to assign the appointment to your account.
- If you’ve left the page, contact us and we can assign the appointment to your account manually.
Using one account with multiple businesses
- You can use the same login info with any business that uses Acuity and has client accounts enabled.
- When logged in through our scheduler, you'll only see your appointments and codes with SteelCore Studio.
Reset your password
- Go to our scheduler and click Log In.
- Click Forgot your password? and follow the prompts.
- Use the link sent to your email to reset your password.
Updating your username
It’s not possible to change the email (username) on an existing Acuity client account. To use a new email address, create a new account with that email.